Privacy Policy

INFORMATION ON THE PROCESSING OF PERSONAL DATA

Sil.Ma. srl undertakes to protect the privacy of customers, suppliers, collaborators, visitors to its site and third parts sites and also to subjects who have voluntarily communicated their personal data directly, by telephone, by fax, by email, via chat pursuant to art. 13 of EU Regulation 2016/679. According to the rules of the Regulation, Sil.Ma. srl guarantees that the processing of personal data is carried out in compliance with the principles of lawfulness, correctness, transparency, purpose limitation and conservation, data minimization, accuracy, integrity and confidentiality.

 


Basic information
Owner and Data Controller
(who decides why and how your data is processed)
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Sil.Ma. srl
PURPOSE
(what is the purpose of data processing)
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a) Statistics
Monitoring of advertising campaigns, processing of reports on the results obtained and to check the level of satisfaction of the Users and loyalty.
b) Profiling
Automated analysis of information on Users and / or Customers to divide them into homogeneous groups for specific behaviors or characteristics, in order to offer them targeted products / services.
c) Direct Marketing
Information materials, commercial proposals, promotions, instructions on how to use the services, updating services, problems relating to operation through traditional tools such as calls via operator and paper mail, and / or automated: email, SMS, MMS, fax and other comparable means.
LEGITIMATION 
(what is the legal basis for data processing)
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a) Statistics
Consent of the interested parts
b) Profiling
Consent of the interested parts
c) Direct Marketing 
Consent of the interested parts
RECIPIENTS 
(to whom the data is disclosed)
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No data is communicated, disseminated or transferred to third parties.
RIGHTS 
(what are the rights to exercise)
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Access, update, integrate, rectify, delete data, request blocking, oppose processing, lodge a complaint with the Privacy Guarantor, request data portability.
SOURCE OF DATA
(what is the origin of the data processed)
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Online forms, voluntary e-mailing, chat.

 


1. OWNER AND DATA PROTECTION OFFICER

The Data Controller is Sil.Ma. srl, which has its registered office in Italia - Catania.
Tel. +39 095930844
Email: info@gival.it

2. PLACE OF DATA PROCESSING 

The treatments connected to the web services of this site take place at the aforementioned headquarters of  Sil.Ma. srl and are only handled by technical staff of the office in charge of processing, or by any persons in charge of occasional maintenance operations.

No data deriving from the web service is communicated or disseminated. The personal data provided by Users who submit requests to send information material are used only to perform the service or provision requested and are disclosed to third parties only if this is necessary for this purpose.

 

3. TYPES OF DATA PROCESSED

Navigation data

The computer systems and software procedures used to operate this website acquire, during their normal operation, some personal data whose transmission is implicit in the use of Internet communication protocols.

This is information that is not collected to be associated with identified data subjects, but which by their very nature could, through processing and association with data held by third parties, allow users to be identified.

This category of data includes the IP addresses or domain names of the computers used by users who connect to the site, the addresses in the Uniform Resource Identifier (URI) notation of the requested resources, the time of the request, the method used to submit the request to the server, the size of the file obtained in response, the numerical code indicating the status of the response given by the server (successful, error, etc.) and other parameters relating to the operating system and the user's IT environment.

These data are used for the sole purpose of obtaining anonymous statistical information on the use of the site and to check its correct functioning. The data could be used to ascertain responsibility in the event of hypothetical computer crimes against the site.

Data provided voluntarily by the User

The optional, explicit and voluntary sending of e-mails to the addresses indicated on this site or the sending of personal data and not in chat involves the subsequent acquisition of the sender's address, necessary to respond to requests, as well as any other personal data inserted in the message or in the chat content.

The collection of personal data such as name, surname, company, city, website, email, telephone number can also take place through the voluntary compilation of the contact forms on the website.

The data collected through the voluntary sending of e-mails, the contact forms on the website and the chat service can be used for the following purposes:

  1. USER REQUESTS
    When the User decides to request a quote or information, through the voluntary sending of e-mails, contact forms and the chat service, Sil.Ma. srl uses the contact information (email address and telephone number) to respond to requests expressed by the User or those indicated by the header of the contact form. In particular, when the User enters his / her data in a contact form on the website, by clicking on the appropriate button he expresses his consent for the aforementioned purposes;

  2. STATISTICS
    Sil.Ma. srl reserves the right to carry out statistical surveys, monitoring of advertising campaigns, elaboration of reports relating to the results obtained also to verify the level of satisfaction of Users and loyalty;
  3. PROFILING
    Sil.Ma. srl carries out profiling activities, i.e. activities of analysis and processing of information relating to Users or Customers, in order to divide the interested parties into homogeneous groups for increasingly specific behaviors or characteristics and to offer them increasingly more products and services targeted and conformed to the specific needs of the User. To carry out profiling activities, it is necessary that the User gives consent for profiling purposes to Sil.Ma. srl when providing data. Users can express the right to deny their consent for all profiling activities, by making a request via email and / or number indicated in the Paragraph "Rights of interested parties" of this Notice;
  4. DIRECT MARKETING
    Sil.Ma. srl stores the data released by its Users through the website for sending any future information and promotional communications also in line with the preferences expressed by the User while surfing the net. Such communications may take place through the use of traditional tools such as calls via operator and paper mail, and / or automated such as email, SMS, MMS, fax and other comparable means. The communications may concern informative materials, commercial proposals, promotions, instructions on how to best use the services, updating services, problems relating to operation. Sil.Ma. srl forwards information and promotional communications exclusively on behalf of the same. In order to receive information and promotional communications, the User must give consent for marketing purposes to Sil.Ma. srl when providing data. Users can request at any time to change their contact preferences and express the right to deny their consent for all promotional and marketing activities, by making a request via email and / or number indicated in the "Rights of interested parties" paragraph of this Notice.
  5. PAYMENT MANAGEMENT
    This website uses PayPal, a payment service provided by PayPal Inc., which allows the User to make online payments using their PayPal credentials. This service allows this website to process payments by credit card, bank transfer or other tools. The data used for the payment are acquired directly by the requested payment service provider without being processed in any way by this website.
    PayPal may also allow the scheduled sending of messages to the User, such as emails containing invoices or notifications regarding payment.
    Personal data collected: Various types of data as specified in the privacy policy of the service that can be consulted at the following address:
    https://www.paypal.com/it/webapps/mpp/ua/privacy-full

 

4. COOKIES

This site uses technical and third-party profiling cookies.
It is possible to consult the extended information on cookies, at the following address:
https://lp.gival.com/cookie_policy

5. OPTIONAL NATURE OF PROVIDING DATA 
Apart from that specified for navigation data, the User is free to provide personal data contained in the request forms to Sil.Ma. srl or indicated in contacts with the Office to request the sending of informative material or other communications.

Failure to provide them may make it impossible to obtain what is requested.

For completeness, it should be remembered that in some cases (not subject to the ordinary management of this site) the Authority may request news and information pursuant to art. 156, paragraph 1, of Legislative Decree 196/2003, for the purpose of controlling the processing of personal data. In these cases, the reply is mandatory under penalty of an administrative sanction.

 

6. PURPOSE OF THE TREATMENT

  1. Service Delivery
    Allow the provision of the requested Services and the collection and processing of data for the purposes of operational, technical, administrative and accounting management of the contractual relationship established;
  2. User requests
    Respond to requests for assistance or information that we will receive via e-mail, telephone or chat or by signing up for the contact forms.
  3. Statistics
    Monitor advertising campaigns, elaborate studies, research, statistics, reports on the results obtained and to verify the level of satisfaction of Users and loyalty.
  4. Profiling
    Carry out automated analysis and processing of information relating to Users or Customers, in order to divide them into homogeneous groups for specific behaviors or characteristics and to offer them products and services that are increasingly targeted and conformed to the specific needs of the User.
  5. Direct Marketing
    Send any future information communications (instructions on how to best use the services, updating services, problems relating to operation, ...) and promotional (commercial proposals, promotions, ...) through traditional tools such as calls via operator and paper mail, and / or automated such as email, SMS, MMS, fax and other similar means.

 7. LEGAL BASIS AND OBLIGATORY OR OPTIONAL NATURE OF THE PROCESSING

The legal basis for the processing of Personal Data for purposes a and b of point 8 is art. 6, lett. b) of the Regulations as the processing is necessary for the provision of services.
The provision of data is optional but failure to provide it could make it impossible to activate the Services.
The processing for statistical, direct marketing and profiling purposes is based on the consent to the processing of the personal data of the interested party (Article 6, letter a) of the Regulations.
The interested party can withdraw his consent at any time.
.

8. RECIPIENTS OF PERSONAL DATA

No data is communicated, disseminated or transferred to third parties for commercial purposes.

However, the Personal Data collected may be shared with:

  1. persons, companies or professional firms that provide Sil.Ma. srl accounting, administrative, legal and financial assistance and consultancy;
  2. subjects who carry out technical maintenance activities;
  3. subjects, entities or authorities to whom it is mandatory to communicate Personal Data by virtue of legal provisions or orders of the authorities (for example, criminal investigations);

 

9. TRANSFER OF PERSONAL DATA

The Personal Data collected are not shared outside the European Economic Area.

10. STORAGE OF DATA

          1. Service Delivery
            Personal Data will be kept for the time strictly necessary to achieve the purpose or until the time required by the specific obligation or applicable law.

          2. User requests
            The data will be kept for the time necessary to process requests, precisely for a period of time ranging from one week to two weeks.

          3. Statistics
          4. Personal Data will be processed until the consent is revoked or up to ten years after the user has ceased to be a customer of 
Sil.Ma. srl  or has registered in the Forms on the Site. In the event of a positive action by the user (opening email, clicking on a link in the email, purchasing products or services ...), the retention period will extend for another ten years.
  1. Profiling
    Personal Data will be processed until consent is revoked or up to ten years after the user has ceased to be a customer of Sil.Ma. srl or has registered in the Forms on the Site. In the event of a positive action by the user (opening email, clicking on a link in the email, purchasing products or services ...), the retention period will extend for a further ten years.

  2. Direct Marketing
    The Personal Data will be processed until the consent is revoked or up to ten years after the user has ceased to be a customer of Sil.Ma. srl or has registered in the Forms on the Site. In the event of a positive action by the user (opening email, clicking on a link in the email, purchasing products or services ...), the retention period will extend for a further ten years.
It is possible to request more information regarding the data retention period by contacting the Data Controller or the DPO.

 
11. RIGHTS OF THE INTERESTED PARTIES

The interested party has the right to ask Sil.Ma. srl, at any time:

  • access to your Personal Data (Article 15);
  • the rectification (Art. 16) or cancellation of the same, "right to be forgotten" (Art. 17);
  • to oppose their treatment in the cases provided for by article 21 of the Regulation;
  • to request the limitation of processing in the cases provided for by art. 18 of the Regulation;
  • to obtain in a structured format, commonly used and readable by an automatic device, the data concerning him provided to a data controller and has the right to transmit such data to another data controller "portability" (Article 20);
Requests should be sent to: Email: info@gival.it - Tel: +39 095930844.

If the interested party considers that the processing of his data is contrary to the legislation in force, he has the right to lodge a complaint with the competent supervisory authority (Guarantor for the Protection of Personal Data), pursuant to art. 77 of the Regulation.
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